Frequently Asked Questions

We offer three core services: Design (UI/UX, brand identity, web design), Development (web apps, mobile apps, SaaS, AI products), and Growth (SEO, paid ads, performance marketing). We can handle projects end-to-end or plug into your existing workflow.

We're based in Toronto, Canada at 2229 Kingston Rd, Scarborough, ON. We work with clients across North America, both in-person and remotely.

Start by filling out our contact form or emailing hello@techplato.agency. We'll schedule a discovery call within 24 hours to discuss your goals, scope, and timeline.

We work across SaaS, fintech, healthcare, e-commerce, edtech, and real estate. Our process adapts to any industry — what matters most is the clarity of the problem you're solving.

We start with a discovery phase to understand your brand, audience, and goals. From there, we move into wireframes, visual design, and interactive prototypes. Every milestone is reviewed with you so nothing moves forward without your sign-off.

Absolutely. We regularly take on redesign projects for products that have outgrown their original interface. We'll audit your current experience, identify friction points, and deliver a refreshed design that aligns with where your product is headed.

Yes. We offer full brand identity packages including logo design, color systems, typography, iconography, and comprehensive brand guidelines. Whether you need a brand from scratch or a refinement of what you have, we can help.

Our core stack includes React, Next.js, React Native, Node.js, Python, and Swift. For infrastructure, we work with AWS, Vercel, and Supabase. We choose the right tools for each project based on performance needs, scalability, and long-term maintainability.

Yes. We have hands-on experience building AI features and products, including LLM integrations, intelligent automation, and data-driven tools. If you're looking to add AI capabilities to an existing product or build something new from the ground up, we can help you scope and ship it.

We do. After launch, we offer retainer-based support plans that cover bug fixes, performance monitoring, feature updates, and infrastructure management. Many of our clients stay with us long after their initial build.

Our Growth service covers SEO, paid advertising (Google Ads, Meta Ads), content strategy, analytics setup, and conversion rate optimization. We focus on measurable results and tie everything back to your business objectives.

We set up proper tracking and attribution from day one using tools like Google Analytics, Mixpanel, and custom dashboards. You get regular reports with clear metrics — traffic, conversions, cost per acquisition, and ROI — so you always know what is working.

Yes. We start with a full technical and content audit of your site, then build a prioritized roadmap. This typically includes on-page optimization, site speed improvements, content planning, and link-building strategies tailored to your niche.

We offer project-based pricing and monthly retainers. After our discovery call, we'll provide a detailed proposal with a clear scope, timeline, and cost breakdown. No hidden fees, no surprises.

It depends on the scope. A focused landing page or brand refresh can take 2 to 4 weeks. A full web application or product build usually runs 8 to 16 weeks. We will give you a realistic timeline upfront and keep you updated throughout.

Yes. We typically require a 50% deposit before kicking off any project, with the remaining balance due at agreed milestones or upon completion. For retainer engagements, billing is monthly in advance.